Professional Standards

At Digit we -

• uphold and adhere to being a "Professional Bookkeeper"
• uphold and adhere to the requirements of the Institute of Certified Bookkeepers (ICB) Professional Code of Conduct
• uphold and adhere to the requirements of the TASA2009 Code of Conduct for Registered Business Activity Statement (BAS) Agents (The Code)
• uphold and promote the ethical standards of the tax profession
• comply with our personal and business tax and compliance obligations

To achieve this, we -

• have a Quality Management System
• undertake at least 90 hours over a three year period of Continuing Professional Education
• provide training and resources to ensure we understand and apply the current business and compliance obligations for our clients
• provide training and resources to ensure we understand and apply the Code
• actively endorse, promote and require adherence to the Code
• have a culture of transparency, accountability, ethical conduct and compliance with the Code and the tax laws

Our Quality Management System (QMS) includes processes for -

• our approach to providing services
• our approach to communication with Clients
• review of work performed
• supervision and control
• record keeping in relation to services provided
• recognition and required actions in relation to amending or correcting previous work including any false or misleading statements to the Australian Taxation Office (ATO) or other Government agency
• if ever there was an issue in relation to the performance of one of our team -
  • we have systems to enable team members to report concerns
  • our policy is to protect team members who raise any such concerns
  • we have processes to manage and address any underperformance
  • appropriate records of actual or potential breaches of the Code are maintained

Our team members -

• are supervised and reviewed as necessary to ensure the quality of provision of services
• are trained and enabled to be up to date with necessary skills and knowledge
• we ensure that any team member, person or entity providing services to you on our behalf has not been disqualified by the Tax Practitioners Board
• we have conducted police checks as required as an element of ensuring the team meets the requirements of being a fit and proper person
• are remunerated in accordance with consideration of their skill, experience and adherence to the Code

We specifically note that in accordance with the requirements of the Code, we uphold the principles of Honesty & Integrity, Independence, Confidentiality and Competence. We take reasonable care in ascertaining a client's state of affairs and in ensuring that taxation laws are applied correctly to your circumstances in relation to the statements we are making on your behalf or the advice we are providing to you. We will advise you of your rights and obligations under relevant taxation laws.

We also advise that we will bring to your attention any matter that could significantly influence your decision in relation to our engagement for provision of services

Please also refer to our Disclosure statement