Who is Digit?

Our whole focus is on just solving problems for people. If there's something to be done, we get it done. Right, that's our culture, that's how we roll. At Digit, we create frictionless finance teams for businesses. We take care of their bookkeeping, their payroll. We help make sure that operationally businesses and their whole accounting function is working really smoothly. So setting up new systems, integrations, bringing people across from other softwares across to Xero. Some of my favourite clients are the ones that have a very strong purpose drive.

Like they're looking to do big things, they're looking to change the world in some way. Their values, their drive, clients that I love working with are those that are open to working together to collaborate, to learn. The most common problem that most business owners face before they work with us is simply focus and time. When we first take it on, there's always something that hasn't been set up correctly. Accounting can be stressful, bookkeeping can be stressful. And if you know your numbers, then you can make decisions.

As you scale and grow, you can't wear all the hats and you can't keep a hand on everything. And so you need to delegate and trust that whoever's looking after that thing will do it. That peace of mind, that we've got them, we've got their back, that they can make decisions and make good decisions for their business as well. What we bring to the table with anybody we work with is really three things. What does the client need? You know, this business, these people. We really want to partnership with the business and with the business owner.

And working with them to get to the solution they want rather than trying to sell it to them or push it on them. And understanding what they're looking to achieve, how can we help support that and achieve that. The second thing is that we have a large team. There are so many diverse skill sets of the team. The resources within the team where I don't have the expertise or experience, there's plenty of people who know more than me that I can draw down on, which is fantastic. Slowly over a period of time, we've grown to a team of over 30 where I know, hand on heart, that every single person in the business has their heart in the right place.

The third thing is we're tech forward and we're always focused on improvement and innovation. So we're never sitting still. The industry is changing. And it's important to us to make sure that our team are prepared for that, that they're on the front foot, that they're leading the way. We want to be the people experimenting, the people innovating, the people trying new things and solving problems ahead of anybody else. If we haven't seen it before, we will learn it. What I see for us is this world where we shift and evolve from being people that are human led to ones where we can focus on helping businesses automate through the use of technology, through the use of AI, through the use of agents.

Hand in hand support with business owners, with the AI support, and less of the crunching data. But when you come on board with us, you're family, and it's not just one person that you're working with, you've got a whole team of people that support you. I love that they love their clients. They're so invested. They want to learn more, do more. Our whole single focus is on helping solve problems for businesses.