Working at Digit
What it's like to work at Digit: how we hire, the client relationships our team builds, and how people grow from juniors into leaders.
Transcript
For anyone hearing about Digit for the first time, we help businesses get better clarity over their financials. Being a business owner can be lonely sometimes and it's really important that they know that we have their back, not just with their numbers, but that we have their back as people. When we hire people, it's very rigorous. The key things that we want to see that people communicate, that they do what they'll say they will, that they show up, that they face the hard things and if they make a mistake they go hey that didn't go well, I made a mistake and that they learn from it. That attitude, that is what we're looking for. How I've seen clients appreciate our team is through gift cards and gifts when they happen to be in the Philippines catching up to go have a coffee. I think that speaks volumes about the relationships that the team build with their clients, that they want to catch up outside of business interactions. Because Digit have been around for a
while now, it's been really enjoyable seeing how our team has grown. I think of one particular team member at the moment. She's now been with us for 12 years, we've seen her get married, have two kids and go from someone who probably wouldn't speak up originally. It was a little bit quieter to somebody that now runs meetings, looks after the team and is a leader in the business. I love that they have grown so much within the business from juniors and now they're managing their own client relationships and having their own client meetings that they're able to provide really great advice and management reports to clients to be able to help them drive their business further.