Our core values
Our northstar
The filter for how we choose to live and work
Our values are our northstar. They're the filter for how we choose to live and work together - with each other, with our clients, and with the broader community. They're not a poster on the wall
Lead.
Take ownership. Challenge assumptions. Trust your gut. Stand up. Go above what is asked. Be brilliant. Be intentional. Teach others. Raise the bar. Take responsibility. Be ethical. Be the best version of you. Empower others to achieve it too. Be unexpectedly awesome
In practice: our team members flag issues before clients notice them. If something looks wrong in a file, we don't wait to be asked - we raise it, explain it, and fix it. That's what Lead looks like on a Tuesday afternoon
Forward.
Forward moving, Forward thinking. Be progressive in everything we do. Be proactive. A step ahead. Be innovative and explore new solutions to old problems. Continuously improve. Reinvent. Learn. Adapt. Embrace change. Accept feedback. Think laterally. Communicate early. Build towards the future we want to create
In practice: we adopted AI categorisation and automated reconciliation tools early - not because they were trendy, but because they freed our people to do the work that actually matters. Better practices over best practices
Together.
Work together as equals. Collaborate. Celebrate the human. Be authentic. Be family. Have empathy for everyone we touch. Consciously communicate. No politics. No ego. No bullshit. A genuine desire to raise others. Be open. Celebrate wins. Have fun. Have heart. Create a genuine experience
In practice: our Manila team works directly with clients as equals, not through layers of management. Same Slack channels, same client meetings, same accountability. Together means together - regardless of geography
Values verified, not just declared
BCorp certified
In November 2022, Digit became a certified BCorp. It's an independent assessment across five impact areas - workers, customers, governance, environment, and community. You have to prove that how you operate matches what you claim to stand for
For us, it was a way of putting our values under a microscope. Not because we had to, but because we wanted the rigour. We wanted to know where we were strong and where we needed to do better
It also means we're part of a global community of businesses committed to the same thing - using business as a force for good, not just profit
What BCorp measures
- Workers
fair pay, professional development, team wellbeing, equitable treatment across all locations - Customers
transparency in pricing, genuine value delivery, ethical marketing - Governance
ethical decision-making, accountability structures, stakeholder consideration - Environment
100% cloud operations, no physical office waste, digital-first service delivery - Community
regional workshops, non-profit support, pro bono cashflow forecasting, industry contribution