Finding the right fit

Intentional partnerships

The quality of the relationship determines the quality of the work

The most important thing for us, in working together with you, is knowing that we are a good fit for one another

From the very beginning, we've been intentional about who we work with. Not because we're selective for the sake of it - but because the quality of the relationship determines the quality of the work

Over the years we've seen what enables us to do our best work, and we've reflected on the times things haven't gone as well. The pattern is consistent. How well we can help you has less to do with the size or state of your business, and everything to do with the people in it

How can you tell if we'll be good together?

Like any relationship, a great place to start is shared values and a shared understanding of how you want to work

We love open and honest communication, proactive thinking, and working collaboratively in a no-bullshit and accountable way. What gets us up in the morning is the potential for creating great outcomes for great people

If you're a problem solver, a good communicator, and have a "let's do it" attitude - that's a strong start

The businesses we do our best work for share a few things in common. They're not passive - they're engaged in their own numbers. They don't disappear for weeks and resurface the day before a deadline. They treat our team as part of theirs

Clear expectations

What we ask, what we give

What we ask of you

Talk to us regularly

The more we know about what's happening in your business, the better we can support you. A quick heads-up about a new hire, a big purchase, or a change in direction saves everyone time

Send us your documents

Receipts, invoices, contracts - we need them to do our job well. The sooner they arrive, the cleaner your books stay

Approve things on time

BAS lodgement, payroll runs, super payments - they all have deadlines. When approvals come last minute, quality suffers

Be respectful to our team

Every person on your account - in Perth or Manila - deserves to be treated with dignity

Have an open mind

We'll suggest better ways of doing things. Sometimes that means changing a process you've had for years

What we give you

Great, honest communication

No jargon, no runaround. If something's wrong, we'll tell you. If we don't know something, we'll say that too

A continual investment in the relationship

We don't just process your books - we learn your business, anticipate your needs, and look for ways to add value you didn't expect

Things done before you knew you needed them

A reconciliation catch before it snowballs. A reminder about a deadline you forgot. A suggestion that saves you money

Clean, reliable financials

Numbers you can trust, delivered when you need them

No bullshit, ever

That's not a slogan. It's a commitment

Simple, right?

What makes a great fit

If we both move forward with clear expectations, open minds, and a genuine commitment to making it work - we'll kick some serious goals together. That's what makes a great fit

And if for whatever reason the fit isn't there - whether it's us or it's you - we will always be the first to have a chat about it and see what we can do together to find a better path. That's our promise to you

Fit check

Revenue

Partnerships

Since 2013

built on trust

-10MIdeal

Xero userPreferred

Growth stageGreat fit

Where we draw the line

Transparent from the start

We believe in transparent relationships where everyone knows where they stand from the start. Here's where we will always tap out and walk away

withhold information that prevents us from taking reasonable care in ensuring your accounts are accurate
ask us to fudge your accounts to gain a benefit - whether that's inflating deductions, hiding income, or misrepresenting your position
don't pay your super obligations to your employees - this is non-negotiable
repeatedly break payment plans with the Australian Taxation Office
underpay your employees - whether through incorrect award rates, unpaid overtime, or deliberate underpayment
abuse any member of our team - swearing at, belittling, or disrespecting anyone in Perth or Manila is an immediate line
don't pay us for the work we do together
lie to us or act unethically in your dealings with us or others